Wholesale Terms + Conditions

Wholesale Terms + Conditions

 

ORDERING + PAYMENT

1 | All prices are in Australian dollars.

2 | All Wholesale orders receive a discount of up to 50%, depending on the product.

3 | The minimum order amount is $250 (excluding shipping) with the following minimum order quantities (MOQ)

  • Deodorant - 5 per scent
  • Skincare - 3 per size/type eg 3 x Nourishing Serum, 3 x 30mL Hydrosol, 3 x 100mL Hydrosol
  • Herbal Balms - 3 per type
  • Soap - 5 per type
  • Elderberry Syrup (when available) - 5 (please note this must be posted via express at an additional postage charge)

4 | Orders can be placed via our online portal at www.maesiapothecary.com.au with your wholesale login or email bek@maesiapothecary.com

5 | Payment is via EFT and custom postage is added. 

  

CANCELLATIONS & AMENDMENTS

Please get in touch within 24 hours after you have completed your order if you would like to cancel or amend your order. Once orders have shipped or packed they are unable to be amended.

We do not provide refunds or exchanges for change of mind, so please choose carefully. If the goods are faulty or not true to design, then we will then apply a credit or refund for the agreed products.

If you cancel your order before shipping we have a 5% restocking fee to cover fees and charges.

Unsold items are not able to be refunded or exchanged.

Please advise on any damaged stock within 7 days of receiving your order.

If an order is undeliverable and needs to be resent, any further shipping costs will apply.

 

TESTERS

Are available at the time of placing your order - these are charged at normal wholesale prices and include a custom tester label.

 

PHOTOGRAPHY

You are welcome to use images on our website; credit us as required. We will happily email you high-resolution images if needed.

 

OTHER

We have the right to refuse a stockist or cancel a stockist order if a stockist is misleading in any way or form. We may do this at any time if our brand is being represented in the wrong way.

As a retailer, you must ensure you sell Mäesi Apothecary products within their best before date. By ordering from Mäesi Apothecary you accept these wholesale conditions. Our products may not be sold on third party sites like Etsy, eBay or Amazon.